TwoPointChizel, in Golden Toilet
9 days ago
Hey Klara3389,
Sorry to hear that!
Can you confirm if this is for Two Point Campus or Two Point Hospital?
Thanks,
Chizel
TwoPointChizel, in Golden Toilet
9 days ago
Hey Klara3389,
Sorry to hear that!
Can you confirm if this is for Two Point Campus or Two Point Hospital?
Thanks,
Chizel
TwoPointChizel, in Please fix the constant crashing on PS5
11 days ago
Hi yuna1971,
Sorry to hear this!
Can you tell me if you have any mods installed? If so, please uninstall them to then see if the crash stops occurring.
If possible, can you also add a comment to the crash report each time you are affected? If you let me know what it is you note down, we can try to see if there are any obvious signs for the cause of the crash.
Thanks for your patience,
Chizel
TwoPointChizel, in Blundergrad Path Painting Bug
24 days ago
Hi Gigantis,
Sorry that the original tarmac isn't available when editing.
I've passed all of this feedback to the team.
Thanks,
Chizel
TwoPointChizel, in PS5 error crashes
25 days ago
Hi tonymontanha,
Thanks for the update.
We're still looking into what might be the cause, but could you try these troubleshooting steps from PlayStation?
Thanks,
Chizel
TwoPointChizel, in Stuck at initial loading screen once start new hame
a month ago
Hi ryann96,
Thanks for that info.
Have you also posted this issue on Reddit?
I have asked the Tech Team if they know the cause, but whilst I wait for them to get back to me, some users with similar issues in other games have found the HDMI cable to be the problem.
Could you tell me if you are using the cable provided by PlayStation?
Thanks,
Chizel
TwoPointChizel, in PS5 error crashes
a month ago
Hi tonymontanha,
So sorry, I missed this!
Are you still having trouble loading your level? Could you tell me which level is the problem?
We released an update recently, has the issue continued since then?
Thanks for your patience,
Chizel
TwoPointChizel, in Stuck at initial loading screen once start new hame
a month ago
Hi ryann96,
Sorry to hear that.
Could you please tell me what platform you are on, and which loading screen is the issue?
If you could share screenshots or a video of the issue, that would be really useful.
Thanks,
Chizel
TwoPointChizel, in No patients for the head clinic appear on sandbox.
a month ago
Hi Vicki888,
Sorry that this is still affecting you!
We've not made a breakthrough with the bug yet, but we're continuing to try.
Thanks for your patience,
Chizel
TwoPointChizel, in Unable to start new academic year (PS5)
a month ago
Hi Snoopysmom13,
Sorry to hear this!
Can you tell me what platform you are using?
If you could also share a short video of the issue, that would really help me, as I may be able to see the problem. For example, if you have any advisor messages on screen, make sure to clear them first.
Thanks for your patience,
Chizel
TwoPointChizel, in [KNOWN ISSUE] FIXED - Update 10.2 Missing Save on Mac
a month ago
Hi lilmushington,
Sorry to hear this!
Can you tell me if you used the workaround to copy files from the original folder to the new one accidently created with the update?
If so, please turn off cloud sync and then take the save from com.Two-Point-Studios.Two-Point-Campus and paste it into com.twopointstudios.twopointcampus. Your save should then be recognised.
Let me know how you get on!
Chizel
Two Point Studios
a month ago Apr 5, 2024, 4:13:09 PM
a month ago Apr 5, 2024, 1:56:25 AM
4 months ago Jan 15, 2024, 10:54:26 AM
7 months ago Oct 20, 2023, 2:32:43 AM
2 years ago Aug 14, 2022, 4:21:02 PM
2 years ago Aug 8, 2022, 2:51:27 PM
4 days ago May 14, 2024, 5:57:20 PM
6 days ago May 13, 2024, 1:46:03 PM
11 days ago May 8, 2024, 12:30:03 PM
24 days ago Apr 24, 2024, 2:19:26 PM
25 days ago Apr 24, 2024, 2:10:14 PM
a month ago Apr 17, 2024, 6:26:30 AM
a month ago Apr 10, 2024, 12:52:04 PM
a month ago Apr 10, 2024, 8:01:18 AM
a month ago Apr 5, 2024, 9:19:17 AM
2 months ago Mar 19, 2024, 9:14:26 AM
2 months ago Mar 11, 2024, 10:37:11 AM
2 months ago Mar 6, 2024, 1:32:25 PM
2 months ago Mar 6, 2024, 10:46:56 AM