TwoPointChizel, in Controls on xbox went wonky
11 hours ago
Hello,
Sorry to hear this!
Please can you check that your Xbox controllers are up to date?
Here are the stops to do this from Xbox.
Thanks,
Chizel
TwoPointChizel, in Controls on xbox went wonky
11 hours ago
Hello,
Sorry to hear this!
Please can you check that your Xbox controllers are up to date?
Here are the stops to do this from Xbox.
Thanks,
Chizel
TwoPointChizel, in Doesn't work on Windows 11
11 hours ago
Hi babyvancho
Sorry to hear this!
Have you made sure all of your drivers are up to date?
We're definitely compatible with Windows 11 so I hope a quick driver update will solve the issue.
Let me know how you get on!
Chizel
TwoPointChizel, in No star at Mitton University
11 hours ago
Hi StemmyResin,
Sorry you seem to be stuck!
Could you send me a screenshot of the issue? This could be because you have an advisor or tutorial message that needs completing before you can move on.
Thanks,
Chizel
TwoPointChizel, in Stars and Star Objectives Disappeared - Pebberley Ruins
11 hours ago
Hi womanchego,
Sorry to hear you are having trouble!
If you send me your save I'll take a look to see if one of your back ups may solve the issue.
To do so follow this path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Campus. Once located, "Zip" the folder up (right click and you should see the option) and then send it as an attachment to campus.support@twopointstudios.com.
Thanks,
Chizel
TwoPoint_Abby, in PC/STEAM Laggy when over 100 students
7 days ago
Thanks for posting about this, sorry to hear you're encountering issues
Please make sure you check the SEGA support website to see if your issue is listed in the known issues page. If not please submit a request so we can pass this on directly to the team. https://support.sega.com/hc/en-gb/categories/8235635697937-TWO-POINT
TwoPointChizel, in [Steam - MacOS X] Game crashes immediately after launching and gets stuck in a launch/crash loop
23 days ago
Hi tbaklavas,
Sorry to hear this!
Are you still having trouble?
If you are, please send your folder to me (campus.support@twopointstudios.com). Here are the steps:
Open a Finder Window and choose Go To Folder from the Go Menu (https://support.apple.com/en-gb/guide/mac-help/mchlp1236/mac).
Enter the following path: /Library/Application Support/
Find the folder called com.twopointstudios.com/twopointcampus and copy it to somewhere safe such as your desktop or Documents folder.
Control-click / Right-click / two-finger-tap the copied folder and pick Compress from the menu that appears (https://support.apple.com/en-gb/guide/mac-help/mchlp2528/mac).
Attach that zip file to an e-mail and we should have everything we need.
Thanks,
Chizel
TwoPointChizel, in Xbox trophies bug
23 days ago
Hi Cat_mad23,
Sorry to hear that.
Have you tried Glaarb's method of using Sandbox and doing the achievement in one sitting?
Thanks,
Chizel
TwoPointChizel, in Can't get achievement
23 days ago
Hi RagnaD,
Sorry to hear you are having trouble!
This achievement needs to be completed with Base Game Levels. Anything from our DLCs will not contribute to the counter.
I hope that helps!
Chizel
23 days ago
Hi amrafify1911,
Sorry to hear this!
Are you still having trouble?
Please can you go through the following Troubleshooting Steps and then let me know if the issue is still occurring?
Thanks,
Chizel
TwoPointChizel, in Corrupted Save File
23 days ago
Hi All,
Sorry for the delay! I have repaired saves and responded to a number of users who sent their folders in.
If I have missed you, please email again.
Thanks!
Chizel
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