Hi All,

Apologies that this bug still effects some of you.

We're still not able to get a reproduction of this that will allow us to track down the cause.  

If a Save/Load doesn't fix the issue, please let me know.

Thanks,

Chizel

Hi Dawgface3, 

Sorry to hear this! 

Are you still having trouble? 

Thanks,

Chizel

Hi j0shum,

Sorry to hear you had trouble, but thank you so much for your update.

I'll ask this if any other users report similar. 

Please let me know if anything else comes up.

Thanks,

Chizel

​Hi All,

I've just read this comment from J0shum in another post:

The issue is caused by having a mouse plugged in to your console at the same time. The moment I unplugged it the camera controls went straight back to normal.

Could you let me know if this helps you too?

Thanks,

Chizel

Hello,

Sorry that some of you are still experiencing trouble here.

We've not had any luck reproducing this internally, but we're still trying! 

Thanks for your patience while we continue to investigate. 

Chizel

Hi Mooncake822,

Sorry for the delayed response, we've been wracking our brains over this issue! 

Could you firstly check that both the PS4 and PS5 are on the latest updates of the game? If for some reason the PS5 is on an old version, the sabe won't work. To check this, boot the game and look in the top left of the main menu screen. You will see a series of numbers that correspond to the build number.

If you could also try the transfer again and let me know the date and time (including your time zone) that you receive the error, we can try to look in our error reporting systems for your exact issue.

Could you also let me know how you have attempted the transfer?

Thanks for your patience,

Chizel

Hi ChippeEmma,

Sorry to hear this! 

Would you be able to share a screenshot of the error?

Thanks,

Chizel

Hi Starnovax,

Sorry to hear this! 

Can you please confirm that you have graduates in all of the below courses, I want to make sure that something from the DLC hasn't added to your totals (listed alphabetically):

1. Academic Exercise
2. Archaeology
3. Countercultural Studies
4. Dark Arts
5. Funny Business
6. Gastronomy 
7. General Knowledge*
8. Internet History
9. Knight School
10. Money Wangling
11. Musicality
12. Robotics
13. School of Thought*
14. Scientography
15. Spy School
16. Virtual Normality
17. Wizardry

* These courses are unlocked via research.

Players with issues like this in the past have found that completing the attempt in one session can help trigger them.

I know it is frustrating, but if you set up a Sandbox game with maximum Cash and Course Points you could try and do this too. 

Thanks,

Chizel

Hi hcy098,

Sorry to hear you have been affected by this issue. 

Hi LouiseAmy91,

Sorry to hear about the flickering! 

Is it still affecting you? 

Can you make sure your console doesn't have any outstanding updates, and can you let me know if this issue happens on any other games too? 

Thanks,

Chizel