Edit: This is now patched, please grab our latest update the next time you play, thanks for your patience!

We have a small patch incoming to fix an issue where the Geode items can get into a stuck state or one where they have no collision. We're sorry to report that this fix may cause some Geodes to go missing. To prevent this from happening, if you have encountered issues with the Smelter, please stop using it until the patch is live.

We're very sorry for the inconvenience caused. We've been working hard to find a work around to stop this affecting Geodes; however, this has been found as the only solution.

Thanks for your patience while we're sorting this bug out. The small patch will include other key fixes and changes, and we'll announce once it's live! Take care, curators <3

Hiya, thanks for the suggestion! We love hearing your ideas and feedbackThis has been passed on for the design team to review.

And as a disclaimer, we can't guarantee any changes of course, but the team will review everything and try to plan future updates around your feedback where possible.

​Heya, sorry to hear you're seeing crashes!

We have a known issue on PS5, the team has issued a fix which has just been released as a patch (today 22/07/2025 around 12:00 BST). Please make sure to grab the latest update the next time you play.

If you experience another crash, please write in the crash report. This makes it easier for the team to spot which logs they should look at first, as we'll know it was a crash. For example, you can write a random word like "fish"

​

Valharth1031 wrote:

Hi. I just started Two Point Museum and signed up to the community for the golden sets. I logged in within the game and it says I obtained the rewards however when trying to add fixtures etc. in the game I am not able to find the golden sets, statues, toilets, etc. Where exactly do I find them? I was only able to make the helicopter gold. Or do I need to further progress in the game to use them? Please advise.​

Heya, thanks for getting in touch. The Golden Bathroom items appear as Kudosh unlocks in the bathroom item list, the statues also appear as Kudosh unlocks. To find them, scroll down the decoration list and you should see them as possible unlocks.

As you're new to the game, you may need to progress a little further into the campaign for Kudosh unlocks to become available. Kudosh is an in-game currency you earn through out your museum career.

Happy curating and take care,Abby

Heya, sorry to hear you're having issues with Twitch Drops!

The first think to try and is re-logging on the in-game main menu. If you boot up Two Point Museum, underneath the settings menu you should see the Two Point logo (two mountains), select that and log in with your Two Point County account.

You should see a pop up once you've logged in of the items recieved.

If you are missing any items, please try clicking the refresh button on the connections page of your forum account, here: https://account.community.twopointcounty.com/account/link-account 

We appreciate your patience with us whilst we streamline this process, re-logging is helping in the majority of cases, but for anyone who has continued issues, please let us know!

Happy curating :D

Heya, you can copy a wall or floor by using:

PS5 - Click touchpad
Xbox - View button

The cursor (the dot on your screen) needs to be over the wall or floor you want to copy before you press the button - happy curating!

Heya! Sorry about this, we accidentally added this exhibit (and two guest types) to the stickerbook.

This will be fixed as soon as possible, the fish in this case is a deprecated fish (poor fishy) which is being pulled through into the stickerbook. The two mysterdy guests types are for an upcoming update, so all will be revealed soon.

Hey y'all, if both of those fail, then you can also email us instead at support@twopointstudios.com - please make sure to give your email a subject and description of the issue, including your platform, similar to how you would report here.

Please be mindful that the bugs section is the best place to bring gameplay bugs, and we're in constant talks with the website team to bring updates and changes to the platform too.

We're aware that a number of people are encountering issues when trying to upload files to the bug section. In this case, zipping them may help, as sometimes the website gives an error due to file size and type. We've fedback that these error messages should give you more information, as currently they don't let you know exactly what's up.

Apologies for the hassle all!

Hello,

Sorry about this! 

Due to the hardware limitations of consoles, we won't add the ability to increase the Guest Cap but we are working on a way to balance this better. 

It's in testing at the moment so we'll hopefully release it soon. 

Thanks! 

Chizel

Hi Gasbag, 

It's great to hear you are enjoying the game! 

We have plans to improve the Zoning tool, so I'll make sure Design have reviewed your suggestions too.

Thanks,

Chizel