Hi all,

I've seen a few reports regarding the absence of Sneaky Surveys so thought I would try to shed some light on it for you.

We had to remove this event because it could block your staff being healed when sent to locations like Remedial Springs. 

To combat having to remove it, we're currently testing some changes that increase the chance of finding higher quality exhibits. We thought it was important to fix the bug that blocked healing before finishing the balance tweaks.

We're hoping to release a large patch in April that will include the new changes and many other great things! 

For now, the best way to increase your chances of better Exhibits is to run detailed expeditions. A detailed expedition will increase the quality you find by one.  Some of you will have seen Pinstar's video that cottoned on to this, we previously didn't have the tooltip in place at launch that explains the benefit of detailed expeditions, but it should be there now :D

I hope that helps! 

Thanks for your patience,  

Chizel

Thank you for reporting the accounts y'all!

We're really frustrated by this and sending daily reports to our website team to help with limiting these accounts as we know it's affecting your experience. They're working on better fixes to prevent this from continuing. 

Hey Everyone,

If you're still having issues claiming your twitch drops please check out the steps below which I hope will help solve your issue!

Step 1 - Refresh Twitch Drops from Two Point County

1. Close any open Two Point Museum session you have open

2. Go to the connections page on Two Point County and click "Refresh" on your Twitch account and wait for the timer to update, and then refresh your Steam account and follow any steps required

3. Launch Two Point Museum and ensure you're logged into Two Point County

Step 2 - Anyone still having issues syncing, try these steps which should force a full re-sync:

1. Ensure your Twitch Account is has been connected, as long as you have followed the process the connection should be complete, even if it still says "Connect" on the Twitch Drops page. (TPM Launch Twitch Drops: https://www.twitch.tv/drops/campaigns?dropID=3d47ac9f-e88c-11ef-9841-0a58a9feac02)

2. Check you have claimed all your eligible Twitch Drops from the Twitch Inventory: https://www.twitch.tv/drops/inventory

3. Disconnect your Steam and Twitch account from Two Point County (Here: https://account.community.twopointcounty.com)

4. Launch Two Point Museum and Logout from Two Point County and close the game (Select the Two point logo in Extra Content on the main menu and following prompts)

5. Re-connect your Steam and Twitch account to Two Point County

6. Launch Two Point Museum and login to Two Point County

7. If you still haven't received the Twitch Drops after Step 5, as a final step, restart your game.

Hopefully you will now have received your Twitch Drops!

Thanks all so much for watching and playing Two Point Museum :)

TwoPointChris

Hey Trippsy,

Pesky thieves! If you can find the Uptown Wetlantis and Downtown Wetlantis locations on the Two Point Sea map, they should allow you to get more Water Ruin exhibits in order to allow you to complete this objective!

Hope that helps :)

TwoPointChris

Hey CaptnFish,

Sorry to hear about your stuck ghost! We are testing a fix for ghosts which don't do anything when outside of their room, so hopefully that will fix this for you.

We'll get that update out as soon as we can! I hope you're still able to enjoy the game :)

TwoPointChris

Hey All!

Thanks for the feedback. I've made a note to ensure we consider this. :)

TwoPointChris

Hey - So sorry you've encountered an issue with the Curator Class objective not updating!

We are tracking an issue similar to the one you've reported and we're working toward a fix soon for that, assuming it's the same thing!
Have you tried re-visiting all of your existing museums? There is a chance doing this might fix the problem and allow you to continue. Let me know if that works, if not, it would be great to get your save file so we can take a closer look!

TwoPointChris

Hey iammojojojo!

This might be because the walls of the aquarium aren't selectable, and clicking on those will cause you to select outside of the aquarium. If you make sure you click on an item which is inside the aquarium or anywhere on the floor of the aquarium, that should sort you out!

Hope that helps!

TwoPointChris

Hey Ani96!

You can't edit the colour of existing zones right now, but if you click "Add Zone" multiple times it will randomly cycle through colours, overwriting your previous new zone as long as you haven't selected an area, until you can find one you like.

We'll keep it in mind that you'd like a way to edit your existing zones, but I hope this helps you in the meantime!

TwoPointChris

Hi all,

Just a little update - we bought a Legion Go (as it seemed the best way to get the same hardware as players experiencing the problem), and we've reproduced the bug! We're already working on diagnosing the problem and then fixing it - hopefully it won't take long. I believe that the problem on the Legion Go is the same as the problem affecting other controller types on Windows.

Thanks,

Ben