Hello everyone!

Some players have reported issues with behaviours after long playthroughs. We’re really sorry about this! We completely understand how frustrating these are, and we want you to know that resolving them is our top priority.

We’ve put a few tentative fixes in place and will push them live as soon as we can. However, these bugs have been especially tricky because they often clear up with a save/load, and several different issues look very similar, which makes tracking them down harder.

Some of these tentative fixes that will be available in on our BETA soon are:

• Staff flip-flopping on jobs and fulfilling needs.
• Guests not using the gift shop.
• Staff won't join Expedition because their expedition is in the reward stage.

To keep you in the loop, here are some known issues we’re actively investigating:

• Tour Guides not taking breaks. We believed this was fixed, but it looks like the issue is persisting.
• Staff attempting to meet Polterguests’ needs prematurely (e.g., when those needs are still at 95%), causing inefficient behaviour.
• We're continuing to refine the balance between staff needs and their distance to satisfying objects.

Thanks to everyone who’s sent us saves so far — they’ve been really helpful!

Hi albinoette,

Sorry to hear this! 

Are you playing on Steam? If so it would be really useful for us to see your save. 

Hello,

Sorry about this bug! 

We're still working on this bug, but we hope to have it fixed soon.

Thanks,

Chizel

Hi djayc85, 

Thanks for posting! 

Unfortunately, Wailon is only available in the Career. 

I have spoken with Design and we're going to explore ways that we could make him available in the future. 

Thanks, 

Chizel 

Hey! 

We try to keep an eye on all forums, but if you have a bug, please use the link Alun1 provided and I'll pick it up there.

Thanks,

Chizel

Hi all,

Thanks for the additional thoughts! 

I'll raise them with the Design team this week for further consideration. 

Cheers!

Chizel

Hello! 

Apologies for the delay. We're doing our best to release 2.0 as soon as possible. 

Console updates always take a bit longer as there are additional processes that they have to go through before we can put them live. 

Thanks for your patience!

Chizel

Hiya, thanks for the suggestion!

They do have their own names if you hover over them, and you're able to search in the top bar of the Foundations tab too. When you'd like to name them, is it so you could reorder them in your own way?

Let us know some extra details; we can't make promises on new additions to the game but what we do is take suggestions and feedback to the design team so they're able to consider things you're looking for in future updates.

Cheers!

Hello,

Sorry if you are seeing this bug!

We've identified that if you have the Spongy Cake Balls Vending Machine in you're Museum it can cause a conflict with NPCs because they want to use it more than the loo.

Try removing this item & your NPCs should right themselves. 

We will put a fix live ASAP.

Thanks,

Chizel

Hi All,

I have been speaking further with G2G to try and understand why some of you still do not have the Twitch Drops that were available from our Launch Campaign. 

G2G can see that many of you should have claimed the drops correctly, so it should be a case of refreshing your Twitch connections on G2G or visa versa in order to get them appearing in game properly.

Resetting a Twitch link in G2G (that's here, the forum):

1. Select your profile.
2. Select Settings.
3. Select Connections.
4. Press Refresh, as pictured below or Connect. 
5. Relaunch Two Point Museum and ensure you are logged in to Two Point County. If everything is successful you should see a pop up showing you have claimed the drops. 
   

Resetting an account link in Twitch

1. Go Twitch.
2. Select Settings.
3. Select Connections.
4. Select Other Connections.
5. Disconnect Two Point Studios Games2Gether Integration and reconnect.  
6. Relaunch Two Point Museum and ensure you are logged in to Two Point County. If everything is successful you should see a pop up showing you have claimed the drops.

When checking your items in game, the Streaming Desk is a skin of the Marketing Desk in the Marketing item so won't be available if you haven't unlocked that room yet. 

I hope this helps! We'll continue to investigate further in the mean time.

Thanks,

Chizel