
TwoPointChizel, in How can i contact your customer support team
2 hours ago
Hey!
We try to keep an eye on all forums, but if you have a bug, please use the link Alun1 provided and I'll pick it up there.
Thanks,
Chizel
TwoPointChizel, in How can i contact your customer support team
2 hours ago
Hey!
We try to keep an eye on all forums, but if you have a bug, please use the link Alun1 provided and I'll pick it up there.
Thanks,
Chizel
TwoPointChizel, in Sandbox Additions Requested
2 hours ago
Hi all,
Thanks for the additional thoughts!
I'll raise them with the Design team this week for further consideration.
Cheers!
Chizel
TwoPointChizel, in PS5 2.0 Update
2 hours ago
Hello!
Apologies for the delay. We're doing our best to release 2.0 as soon as possible.
Console updates always take a bit longer as there are additional processes that they have to go through before we can put them live.
Thanks for your patience!
Chizel
TwoPoint_Abby, in Floor and wall patterns
5 days ago
Hiya, thanks for the suggestion!
They do have their own names if you hover over them, and you're able to search in the top bar of the Foundations tab too. When you'd like to name them, is it so you could reorder them in your own way?
Let us know some extra details; we can't make promises on new additions to the game but what we do is take suggestions and feedback to the design team so they're able to consider things you're looking for in future updates.
Cheers!
TwoPointChizel, in [Known Issue] NPCs Won't Satisfy Toilet Need
6 days ago
Hello,
Sorry if you are seeing this bug!
We've identified that if you have the Spongy Cake Balls Vending Machine in you're Museum it can cause a conflict with NPCs because they want to use it more than the loo.
Try removing this item & your NPCs should right themselves.
We will put a fix live ASAP.
Thanks,
Chizel
TwoPointChizel, in Twitch Drop Troubleshooting
8 days ago
Hi All,
I have been speaking further with G2G to try and understand why some of you still do not have the Twitch Drops that were available from our Launch Campaign.
G2G can see that many of you should have claimed the drops correctly, so it should be a case of refreshing your Twitch connections on G2G or visa versa in order to get them appearing in game properly.
Resetting an account link in Twitch
When checking your items in game, the Streaming Desk is a skin of the Marketing Desk in the Marketing item so won't be available if you haven't unlocked that room yet.
I hope this helps! We'll continue to investigate further in the mean time.
Thanks,
Chizel
TwoPointChizel, in Campaign Softlock - Bungle Keycard #1
8 days ago
Hi Siegthor,
Sorry for the delay, are you still stuck?
The Keycard is unlocked as part of the level flow so you should be given one after you complete some of the early objectives.
Let me know if this didn't happen!
Thanks,
Chizel
TwoPointChizel, in Bug Report: Not recieving model planet decorations on Pebberley Heights
9 days ago
Hi All,
Sorry for the delay on this one!
Are you still stuck?
If so, please fill in a bug report here.
Thanks!
Chizel
TwoPointChizel, in Controller UI Suggestion for Two Point!
9 days ago
Hi all,
Thanks so much for your suggestions!
We are currently reviewing how to improve this for a patch in the future :)
Cheers,
Chizel
TwoPointChizel, in End Game Issue
9 days ago
Hello,
Awesome that you reached max level in such a short time!
We will be increasing the max level in the 2.0 release which should be with you all soon.
Thanks for your patience,
Chizel
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