Hey there! Sadly at this time we've no plans to bring additional DLCs to console. We're a small team so our main focus is in other areas of development currently.

We do let the team know about community requests just like this, so I'll make sure to pass on your feedback, especially as you're not the only person to request it!

BrightyUK wrote:

Thanks for the update Abby, however I am still unable to claim due to the 'ERROR_SEGA_STEAM_ALREADY_LINKED' issue reported in the following posts:

https://community.twopointcounty.com/two-point-studios/two-point-hospital/forums/5-general-discussion/threads/908-can-t-i-get-tph-s-golden-toilet-now?page=2#post-6181

https://community.twopointcounty.com/two-point-studios/two-point-campus/forums/1-general-discussion/threads/1107-can-t-get-connection-to-steam?page=1#post-4499 

https://community.twopointcounty.com/two-point-studios/two-point-campus/forums/1-general-discussion/threads/1394-can-t-connect-my-account-with-steam-or-twitch-amazon?page=1#post-5759

Hopefully this is still being looked into by the Tech Guys!

Hey, thanks for getting back to me!

Please could you drop me a DM with your Steam ID? If you navigate to your Steam profile, your ID is the bit that appears after "https://steamcommunity.com/profiles/" this may be a string of numbers or you may have customised it to be your username

I've tracked down the email thread we have with our tech team, and they have fixed the issue thankfully! Sadly, some accounts who were linked before the bug was fixed may still encounter this error, the tech team have a list of accounts to check, so I can ask that yours' be fixed as well if it isn't already on their radar (:

Appreciate your patience with this!

Hey friends,

The reward was taken offline last week so that we can replace it with a brand new shiny Hospital Pass reward. This is to iron out these issues to make sure it's smooth sailing!

The team has all of the codes ready for the reward, so we're super appreciative of your patience as we get it back online. We'll be testing it ASAP and will you know once it's available again, not long now <3

BrightyUK wrote:

TwoPoint_Abby wrote:
we have Hospital Pass available for redemption under the rewards tab

Hi Abby,

Is there any update on the issue that is preventing some of us connecting Steam accounts to TPC as discussed elsewhere on the forum? (https://community.twopointcounty.com/two-point-studios/two-point-campus/forums/1-general-discussion/threads/1107-can-t-get-connection-to-steam?page=1#post-4499)

This issue is preventing me, and a few others in that thread and at least one other, from claiming this specific reward.

Cheers

Heya,

I can see in the thread that you've DM'd Chizel your Steam ID - our tech team who work on the website is able to check your ID to effectively reset it so you can try linking your account freshly. Please could you try again for me?

Whilst you check I'll drop Chiz a message to see when the last time the tech team ran a Steam ID sweep was and to get an update on things, thanks for the patience on this, it's something I know the team has been feedback regularly with the website folks about!

margotbean wrote:

Still waiting for the "big announcement" on how you fixed something that was working and then YOU broke it. One month and counting. 

I am considering getting a big fat refund for the entire game & all DLC that I purchased. I do not like spending hard earned money on a BROKEN game that's missing features. Features, btw that can be found in any of the pirated copies floating about. Maybe you could ask the pirates how to fix it.

Thoroughly disgusted.

Edit: Within 4 hours of submiting a support ticket through the SEGA website, I received an activation code for Steam. I now have the golden toilet, sink, and hand dryer.

I've registered for 3 different web accounts, and linked my Steam account to Sega, none of which I wanted to do. But, they did do the minimum required to make me happy after all that.

Will I purchase Two Point Campus? Not on your life!

Good morning,

Sorry to hear about your frustration there, just checking, you say TPH is broken, is that because you weren't able to access Hospital Pass items? It's before my morning coffee so apologies if I've misunderstood. If you could let me know about what features you're missing or any bugs or issues, we can investigate further for you!

Happy to hear that SEGA support was able to deliver a key for you; we have Hospital Pass available for redemption under the rewards tab (the present tab in the top right). These items used to be rewarded for signing up to our newsletter, however, we had to change web domains which unhooked the magic that made this possible, and it took a little longer than anticipated to get everything working smoothly over here.

Also, a friendly reminder, we truly appreciate anyone who supports our games, as a small team it means a lot! Please remind yourself of the forum's code of conduct, as using illegal activity as a threat is a quick way to a ban.