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Hosptial Pass Out Of Stock?

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16 days ago
Jul 11, 2025, 3:43:49 AM

I linked my steam account yet when going to claim the Hospital Pass, after clicking allow to redeem CD codes on steam, it takes me back to the forum page and says "Temporarily out of stock! We will be re-filling shortly, thanks for your patience.". I've been checking pretty frequently and am still getting the message whenever I try again, is there something I'm doing wrong or am I just super unlucky with the restock?

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15 days ago
Jul 11, 2025, 6:53:06 PM
Hey friend, I'm having the same issue as you. I hope the rewards can be restocked soon so we can start the game with satisfaction!
Updated 15 days ago.
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14 days ago
Jul 12, 2025, 12:28:16 PM
Hi, im having the exact same problem. Any one with any idea how long the 'restock' usually takes, or is this a dead end?

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12 days ago
Jul 14, 2025, 9:33:20 AM

​Hey friends, you can try sending a request on the Sega website to get a code. You'll receive a reply very soon. Good luck!  

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11 days ago
Jul 15, 2025, 8:45:18 AM

Heya friends, just popping in to say we're aware of this issue and the team is working on getting the codes refreshed as soon as possible. Apologies for the hassle!

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8 days ago
Jul 18, 2025, 12:03:17 PM
I contacted Sega, and they only replied with acknowledgment that they were aware of the issue and they were working to resolve it. No mention of a code, or a timeframe. Frustrating

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6 days ago
Jul 20, 2025, 9:29:26 AM

Hi,


Same issue! I can't continue my sandbox hospital anymore because it needs a hospital pass?? I worked a long time on it and now I can't continue! BS

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4 days ago
Jul 22, 2025, 9:01:43 AM

I wasted eight hours playing sandbox yesterday, now can't continue it because of this :-(

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2 days ago
Jul 24, 2025, 9:20:47 AM

Heya everyone, the Hospital Pass rewards are now back in stock.

Apologies for the hassle in the interim whilst we fixed this issue.

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