​

Eudoxia wrote:

well, i followed the tutorial above, but it's still like in the picture. the second pic is what happens when i click on synchronize. so, what's next ?

Heya, sorry for the hassle this has caused.

Some users are reporting that keys for the Hospital Pass (i.e. these freebies you're redeeming) are currently out of stock. We've reported this to SEGA and requested a fresh batch of keys. Apologies for the inconvenience in the meantime.

We'll post once we know the keys are back online; if you redeemed this reward a while ago, you can try clicking the refresh button on your Steam Connection here to pull the items through: https://account.community.twopointcounty.com/account/link-account

If you're trying to get the golden items for Two Point Museum or Two Point Campus, please log in with your Two Point County account from the in-game main menu.

Hiya, to change your account's email address, please get in touch with DPO@sega.co.uk

Please provide them with your account's name, current email address, and the email you'd like to change the account to.

​Hey Pointians,

We're very sadly locking these forums temporarily due to the website being targeted by an influx of spam accounts. We're working with the forum team diligently to provide a proper solution to prevent this spam attack and in the interim keeping the creation of new threads locked. 

This is sadly the best course of action to keep the community safe, as many accounts are sharing inappropriate content. 

Need bug support?  

Hi nortyfiner,

Here's some places that should help you! 

Hi y'all, we're working with the technical wizards at G2G to figure out what's gone wrong with redemptions, we're sorry for the faff and hassle. Games2Gether is the original name of this platform which is why you might see it referenced in-game!

Hey Dragon_Nexus,

Sorry to hear this! 

Have you tried unlinking then relinking Steam? 

Let me know if you try this or continue to have trouble unlocking it.

Thanks,

Chizel

Hi Eirundul,

Sorry to hear this! 

Are you still having trouble? 

Thanks,

Chizel

You're all doing an awesome job so far, just a bit more digging to go...

Hi gentleSTREAM20,

Thanks for the post.

The Character Profiles on Switch have always the blue heads rather than more detailed photographs.

Have you recently transferred your save to Switch from another platform, this could explain why you remember them differently.

Cheers,

Chizel

Hi Kaxxa,

Sorry that you're having trouble with the controls! 

The full list and map should be in the settings menu, but just in case, I hope the below image helps! 

Thanks,

Chizel