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Link your Games2Gether account; get freebies? how?

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a year ago
Feb 14, 2024, 1:20:20 PM

When I click on the gifts link above, I am greeted with the following message:

"Claim your freebies! By linking your Games2Gether account, you'll gain access to free content including DLC, wallpapers, comics, and even the occasional full game!"


I have a Games2Gether account, but it is very much unclear how to link it or if it is even possible to do so.  Any help is much appreciated.

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a year ago
Feb 14, 2024, 3:38:27 PM

Hey there, sorry to hear you're having difficulties claiming your freebies!

When you click on the freebie you're trying to claim, can you see a Steam button to link your account? If this isn't appearing for you, you can link your Steam account by heading here


Once linked, when you click on the reward you should see a redeem button which will prompt you to give permission to redeem a key on your account. Once redeemed, make sure you fully close your game before restarting for the items to appear.

Let me know how you get on (:

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a year ago
Mar 17, 2024, 6:01:55 AM
TwoPoint_Abby wrote:

Hey there, sorry to hear you're having difficulties claiming your freebies!

When you click on the freebie you're trying to claim, can you see a Steam button to link your account? If this isn't appearing for you, you can link your Steam account by heading here


Once linked, when you click on the reward you should see a redeem button which will prompt you to give permission to redeem a key on your account. Once redeemed, make sure you fully close your game before restarting for the items to appear.

Let me know how you get on (:

When I tried to connect to my steam account I found the same problem shown on this page. Could you solve it?

https://community.twopointcounty.com/two-point-studios/two-point-campus/forums/1-general-discussion/threads/1107-can-t-get-connection-to-steam?page=1

Updated a year ago.
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a year ago
Mar 19, 2024, 2:19:31 AM
TwoPoint_Abby wrote:

Hey there, sorry to hear you're having difficulties claiming your freebies!

When you click on the freebie you're trying to claim, can you see a Steam button to link your account? If this isn't appearing for you, you can link your Steam account by heading here


Once linked, when you click on the reward you should see a redeem button which will prompt you to give permission to redeem a key on your account. Once redeemed, make sure you fully close your game before restarting for the items to appear.

Let me know how you get on (:

As mentioned above, it is for the "Games2Gether" connection not steam.  I am 1 out of 1 connected.  But that is for Steam.  Is it a typo to mention "Games2Gether" ?  Is this an old sync option that no longer exists? I have seen badges for it ...

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2 months ago
Dec 3, 2024, 8:29:28 PM

I have the similar issue
as you can see it says there's 0 / 1 Rewards Unlocked and when i click on synchronize it says 0 rewards available!!!

Updated 2 months ago.
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8 days ago
Jan 28, 2025, 5:07:18 PM

Crazy that after all this time, it still seems to be a problem. Can't redeem it aswell. Was looking forward to Museum and just started with Hospital like 2 days ago and these kind of things (forcing me to create accounts -> not fixing small issues like these -> not answering here anymore) are already destroying my mood towards this franchise. Sad .... just sad.

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6 days ago
Jan 30, 2025, 11:57:23 AM

Hi y'all, we're working with the technical wizards at G2G to figure out what's gone wrong with redemptions, we're sorry for the faff and hassle. Games2Gether is the original name of this platform which is why you might see it referenced in-game!

Please could you all check this page https://account.community.twopointcounty.com/account/link-account - under connections if everything is working you should see your Steam profile here, and you can press the refresh (curly arrow) button to redo your connection. It looks like this:Screenshot 2025-01-30 115323.pngPlease be patient and wait for it to refresh, the link button will slowly fill up grey, please don't refresh the page or leave until it's done.

If you can't see your Steam account here, you need to head to https://community.twopointcounty.com/profile/me/rewards and click on Hospital Pass, then click the Steam button to be redirected to Steam, where you'll need to sign in and hit Allow so SEGA can grant you the key. 

You can also check if you already have the packs by right-clicking Two Point Hospital in Steam, opening properties and DLC. The packs will look like this, make sure the check box is checked otherwise you won't download the items (it should be checked by default :) )Screenshot 2025-01-30 115648.png


Updated 6 days ago.
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