You're all doing an awesome job so far, just a bit more digging to go...

Hi gentleSTREAM20,

Thanks for the post.

The Character Profiles on Switch have always the blue heads rather than more detailed photographs.

Have you recently transferred your save to Switch from another platform, this could explain why you remember them differently.

Cheers,

Chizel

Hi Kaxxa,

Sorry that you're having trouble with the controls! 

The full list and map should be in the settings menu, but just in case, I hope the below image helps! 

Thanks,

Chizel

Hi krztoff,

Are you still having trouble? 

Thanks,

Chizel

Hi BrightyUK,

We are deploying an update today that we hope will fix this issue. 

I would suggest waiting until a bit later or tomorrow morning to check again, then as always, let me know if you're still having trouble. 

Thanks,

Chizel

Hi All, 

Just to update, the Tech Team have found a bug that might be causing the issue. They will deploy an update as soon as possible. 

I'll let you know when the fix is is so that you can try again.

Thanks for your patience, 

Chizel

Hi BrightyUK,

Thanks for checking again. I have resent your Steam ID to the Tech Team.

I'll update as soon as I can.

Thanks,

Chizel

Hi All, 

Sorry you still can't link Steam! 

We recently applied an update that we hoped would fix this.

Please try and unlink and re link your account if possible, and if that doesn't work, DM my your Steam ID number.

Thanks,

Chizel 

Hi Extricated,

Unfortunately, we don't have any current plans to re-issue Two point Hospital Amazon Prime Drops, but if you have the Hospital Pass, you will get items you may have missed from the Superbug Initiative. 

I hope that helps! 

Thanks,

Chizel