Hi Everyone,

We're so sorry that some of you have had trouble with stuck Helicopters, both leaving for and returning from Expeditions. 

We're doing everything we can to solve the problem. 

If you have this issue and you are playing on Steam, please could you help us by adding your save to this bug or by sending them to support@twopointstudios.com? 

To add a save, follow this navigation path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum. Once located, "Zip" the folder up (right click and you should see the option) and then upload as a reply.

For the issue where the Helicopter is stuck at the start of the expedition, you can try this work around:

Using the Drag Demolish Tool from the foundation menu (pictured below), or by placing a building over the helipad, should "sell it" meaning you can buy a new one. We've seen in many cases that this will free up the staff so you can start again.

As for stuck helicopters returning, you can try the above but some users have reported that it sadly didn't work. 

In these cases, saves are vital for us to unpick the events leading up to the sticking. 

We really appreciate your patience while we look into it.

Chizel