my trophy count is frozen

  I won a lot of cheeseball matches and I didn't get the trophy!

I completed the game, hiring many employees and still haven't won the trophy.

I kept playing to get the trophies but the counts are frozen

Hi Sants68,

Sorry to hear you are having trouble with these achievements!

Would you be able to tell me the names and the percentage they are stuck at?

To unlock most achievement, you need to be connected to the internet. Can you tell me if your connection can drop out frequently at all? 

Could you try to reattempt these achievement is a Sandbox mode? Other players have found that this helps in the past. You can use the creative mode to give yourself lots of money/course points to make the task less time consuming. 

Thanks,

Chizel

Bookworm fanatic 26%

Spanner that works 50%

Staff boom 88%

you win some 93%

do your homework 34%

I have a stable internet, some achievements kept counting.

However, these uploaded achievements stopped counting

I, too, am having this issue and it has been occurring for a few weeks. I've not noticed other achievements but I know the Spanner That Works achievement has been stuck at 41% despite the number of machines I upgrade. My internet connection is stable.

Hi both,

Thanks for letting me know.

Can you try and restart you consoles? By this I mean fully power down and back up. 

As I mentioned previously, can you also try the achievements in Sandbox and let me know how you get on.

Thanks,

Chizel 

Hi,

My console is completely switched off every night and has been unplugged for two days before now, before and after which the progress was still stuck.

I have just tried upgrading a few different things in Sandbox mode and the progress still did not update.

I've since looked at other achievements to see that some do update, such as PhDarn Good and The Academic Rainbow. Others, such as Like a Millionaire and Bookworm Fanatic do not.

Could this be an issue on Xbox's end? I could monitor achievement progress in other games if you'd like, or could contact Microsoft and hopefully come back with a fix if you think this is a problem for them.

Hi Glaarb,

Thanks for the added information.

If you chat with Xbox, by all means let me know what they say! In the mean time I will flag this again with out programmers too.

Thanks,

Chizel

Hi,

Took a little longer to get back on this, but I can confirm that achievements are working fine in every other game I have played. The recent update made no difference to the achievements in TPC.

Thanks

Hi Chizel,

It has been a while without word from you on this.

I was just looking around on TrueAchievements for stuff to do with other Xbox achievements and came across a forum post from December 2022 where people have reported the same issue, so it looks like this has been a problem with the game for a few months now, maybe even since its release. Someone in that thread suggested a fix that worked for them but I've already tried this twice to no avail.

Is there anything that can be looked at on the development side of things to fix this?

Hi Glaarb,

Thanks for posting.

We are still investigating this issue, but it is proving incredibly difficult to pinpoint. 

Have any of the achievements you listed started tracking at all recently?

Thanks for your patience,

Chizel

Hi Chizel,

Thanks for getting back to me.

Unfortunately, I've had no luck with any of the achievements since my previous posts.

If anything changes I'll keep you posted.

Thanks,

Glaarb

Hi Glaarb,

Thanks for letting me know.

We are continuing to investigate so I will be in touch if I need more info.

Thanks for your patience,

Chizel

I have this too on xbox. "Do your homework" is stuck on 66% and "Enough Experts" is stuck at 94%. All other achievements have unlocked for me fine. 

Hi Hullscotty1986,

I'm really sorry to hear this. 

I have added the provided info to our database. We are still investigating the cause of stuck achievements as it is proving difficult to pinpoint why it is happening. 

Thanks for your patience,

Chizel

Hi jack1680,

Sorry to hear you are also affected by this bug. I'll update the team.

Thanks for your patience,

Chizel

Hi there, 

I am also experiencing an issue with You Win Some & You Lose some - have tried all the mentioned fixes in this post & none have helped. 

Hi Glaarb,

Sorry that your achievements are still not tracking.

We are still investigating the issue as we have not found a direct cause for the stoppage yet.

Some users have found that the achievements simply start to track again. My best suggestion currently would be:

1. Make sure you have downloaded our most recent update.
2. Power down your console fully and the restart.
3. It shouldn't be the case, but try upgrading machines that have not been upgraded already, and try different levels.
4. Attempt the stuck achievement in Sandbox mode. If you chose the "Creative" setting you will have lots of cash so you can build a campus that has the sole purpose of trying to complete the achievement.

We completely understand how frustrating this is. We're doing what we can to figure it out.

Thanks for your patience,

Chizel