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Atrocious performance on PS5.

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2 months ago
Mar 2, 2025, 6:27:06 PM

Is this game going to have a day one patch or something once the early access period ends?  Just like the previous titles, the performance is awful for a not exactly graphically intensive game.  The framerate tanks whenever you open a menu and the game starts dropping inputs so you have to mash buttons just to get the cursor where you want it to be.

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2 months ago
Mar 3, 2025, 7:44:06 AM

Didn't have the same problems on PS5 Pro but for me it is stutterg when moving around even at the start from a new level. There should be some performance fixes. 

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2 months ago
Mar 4, 2025, 2:06:52 AM

It stutters a little bit when moving around levels, I chalked it up to auto-saving.  When I open a menu to place objects or hire people or build rooms or anything really, outside of the expedition map which works fine, it starts stuttering badly and feels like it's running at 20-30 FPS.  And this behavior happens even on brand new levels with barely any people, I have to imagine it would get way worse in a packed level.

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a month ago
Mar 8, 2025, 10:25:36 PM

yea I agree when building bigger museum with plenty of visitors the game is stuttering heavy. I hope it can be fixed because I really enjoy the game. 

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a month ago
Mar 9, 2025, 9:11:58 AM

somehow missed this thread, just created my own bug post and submitted.


I am on ps5 pro and once museum getting into the 1+ stars and busy, the stutter becomes terrible with menus open and moving the camera. IT does have priods of settling down again so I wonder if it is the combination of just too much CURRENTLY happening but it destroys the experience and didn't expect on a ps5 pro (don't remember it being so jarring on TPH on base ps4 tbh!).


Hoping for optimisation very quickly.

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a month ago
Mar 10, 2025, 3:22:49 PM

I get many missed or delayed inputs in menus with d-pad, but far fewer using L-stick instead. 


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a month ago
Mar 12, 2025, 1:23:35 PM

Hi there, I just wanted to add I am also experiencing the stuttering/ blacking out on PS5 - do we now of a fix for this please? I loved playing the first level but it was almost impossible at times with the black outs and the lag :(

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a month ago
Mar 13, 2025, 3:20:31 PM

Having the same issue. I have the game on Steam and PlayStation, the frame rate shouldn’t be more stable on my Steam Deck than my PS5, but it is. Hopefully we get a patch soon

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a month ago
Mar 23, 2025, 3:01:44 PM

just to update on previous comment.

still occurring and really terrible once museum gets to 4 stars +.

I too am getting d pad severer lag or just no response but much better using analogue sticks.

I've also found the frame rate is MUCH worse when playing fast speed compared to normal.


On one occasion (aquarium heavy museum on 4 stars) the d pad just become unresponsive completely. game still running but couldn't interact so had to restart after an autosave.


I'm not 4 or 5 stars for everything but has become unplayable, visually as I want to run on fast speed for pretty much everything and it rarely seems to be getting above (what feels like) 20fps.


Hoping hoping for a patch very soon, otherwise will move on. shame, great game in nearly every other sense.


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a month ago
Mar 27, 2025, 5:17:25 PM

As a PS5 player who has 260 hours in the game, I didn't really come across any major lag/bugs until I hit 4 stars on all my museums and gold in all 3 challenges. Trying to build and reorganize is such a drag now. It's delayed, the audio stutters, and controller input is a hot mess. I am now at 5 stars on all my museums(with gold in all 3 challenges) and it says Im only 3/5 on 5 star museums task. I 5 starred Science, Space, Aquarium, Netherworld, and Momento Mile in that order. I guess I'll wait to see if and when 6 stars will finish the 5 stars task(I got the PSN trophies, just not the in game task). Also, the lighting on expedition maps randomly becomes bright where you can't even see most of the map. And as a side note, characters/objects have a weird bug where it looks like they are stretching into the sky. Usually closing the game out and reopening it fixes these last 2 bugs, but they reappear over time again on long play sessions. Can't wait for a fix on some of these. I love this game! 

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25 days ago
Mar 29, 2025, 11:24:22 AM

Randnotiz: Charaktere/Objekte haben einen seltsamen Fehler, bei dem es so aussieht, als würden sie sich in den Himmel strecken... 

Normalerweise behebt das Schließen und erneute Öffnen des Spiels diese letzten 2 Fehler, aber sie tauchen mit der Zeit bei langen Spielsitzungen wieder auf. Ich kann es kaum erwarten, dass einige dieser Probleme behoben werden. Ich liebe dieses Spiel!


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Diesen Fehler habe ich auf meiner "normalen" PS 5 auch... vor allem dann, wenn es im Museum zugeht, wie in einem Ameisenhaufen. ;-) … aber ich spiele natürlich trotzdem immer noch weiter... und jetzt weiß ich auch, wie ich den Fehler (zumindest kurzfristig) loswerde... Danke sehr.

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25 days ago
Mar 29, 2025, 7:37:31 PM

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TwistedHeat wrote:

As a PS5 player who has 260 hours in the game, I didn't really come across any major lag/bugs until I hit 4 stars on all my museums and gold in all 3 challenges. Trying to build and reorganize is such a drag now. It's delayed, the audio stutters, and controller input is a hot mess. I am now at 5 stars on all my museums(with gold in all 3 challenges) and it says Im only 3/5 on 5 star museums task. I 5 starred Science, Space, Aquarium, Netherworld, and Momento Mile in that order. I guess I'll wait to see if and when 6 stars will finish the 5 stars task(I got the PSN trophies, just not the in game task). Also, the lighting on expedition maps randomly becomes bright where you can't even see most of the map. And as a side note, characters/objects have a weird bug where it looks like they are stretching into the sky. Usually closing the game out and reopening it fixes these last 2 bugs, but they reappear over time again on long play sessions. Can't wait for a fix on some of these. I love this game! 

As a follow up, I just hit 6 stars on all my museums(Space was the last one) and it resolved the 5 star Curator Class objective. On to curator class X! 

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22 days ago
Apr 1, 2025, 8:38:32 PM

Hallo, TwistedHeat,

ich bin zwar aktuell erst bei ca. 200 Stunden und "nur" Kurator V... aber bevor ich irgendein "größeres Projekt" angehe (zum Beispiel ein Museum weiter ausbauen, Expeditionen planen, umbauen, renovieren, dekorieren, Instandhaltung prüfen, Weiterbildungen prüfen und anordnen, Gehaltswünsche prüfen... was halt' gerade anliegt... ) ... dann drücke ich auf mittlerweile immer auf PAUSE... und schon kann ich in aller Seelenruhe loslegen... ohne Musik, ohne Durchsagen, ohne Diebesbanden, ohne durchdrehende Geister, ohne Störungen... in der Zwischenzeit generiert man natürlich auch keine Einnahmen... aber die "Ruhe" zum überlegen und handeln... das ist es mir auf jeden Fall wert...

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12 days ago
Apr 11, 2025, 8:56:23 AM

Heya folks, we're sorry to hear you've been experiencing issues on PS5.


We've had a few hot fixes go live since launch, and each one has included optimisation tweaks alongside bug fixing. We know that the job isn't done, however, and are working on our first 'big' patch (update 2.0) as we speak. This patch is currently being beta tested so that we're sure we've gotten it tuned perfectly.


Please can I ask everyone to make sure they submit bug reports in our bug section? Our support team are most active there, and the more reports and information we have, the better, as it helps us investigate and prioritise better.


For the d-pad issues, the team has been investigated and we hope to have a fix on it's way soon.

Thank you for reporting, and take care!

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