Logo Platform

Exclusive Content and Clearer Messaging

Reply
Copied to clipboard!
3 years ago
Apr 13, 2022, 8:52:19 PM

I'm the sort of player who's eager to get all the content for a game I play, and Two Point Hospital is no exception, being one I love so much!


That being said - I've only just discovered that Amazon Prime Gaming's exclusive Stealth Mode bundle is now no longer available. And I was waiting to buy it so I could get more of the packs at once... and now I can't get what looks like the only exclusive content currently available. Also, there was absolutely no indication that this content was time-limited, I feel obligated to point out.


I feel like I kind of have to speak up now, because with the Santa outfit that I missed out on getting by not supporting the Yogscast at Christmas (if I recall correctly), that makes this two pieces of exclusive content that I've missed out on - I know it's content I'd never really use, but it still kind of bugs me. There's always that lingering sense of... incompleteness. I don't expect too many to really be able to relate too strongly, but nevertheless.


So, yeah, I just wanted to make a suggestion for a bit more clear messaging around these things? I mean, they're not too devastating or anything, I don't want it to come across as if I'm just complaining for the sake of complaining, far from it. After all, I wouldn't care as much if I didn't love the game as much as I do! I just thought I should bring this up so Two Point's aware of it.

0Send private message
3 years ago
Apr 22, 2022, 9:21:08 AM

Hey Andrew,


Sorry for the delay, I've been off for a few days! 


I've flagged this to the team to see what we can do. We don't own the actual page where the offers are displayed, so we can't have any sort of influence on those, but maybe we could make it clearer in-game. Will see what the team say. 



0Send private message
3 years ago
Apr 22, 2022, 11:25:10 AM

Hi Steggs.


Don't worry about it - I totally understand, no need to apologize!


Of course, I totally get that, some clearer in-game messaging would be perfect, since that's usually where I learn about such things.


Thanks very much Steggs, you're a champion!

0Send private message
3 years ago
Jul 28, 2022, 5:53:31 AM

I don't expect anything from Prime Gaming to be available for almost anyone. Here is my experience:


  1. Two Point Hospital was free on Prime Gaming for a short time, so I picked it up and played it.
  2. Prime Gaming has instructions on how to link the game to your Prime account to get some free content; so I did that.
  3. I really liked the game, and after finishing the base game, I wanted the DLC, so I contacted Prime Gaming to purchase them.
  4. Prime Gaming says that they do not offer any of the DLC for Two Point Hospital and I would need to purchase it from another vendor.
  5. When Steam had its recent sale, I bought TPH and all of the DLC.
  6. I then unlinked my Amazon account from the previous Prime TPH and linked it to my full Steam TPH.
  7. It did not get any of the Prime Gaming content (except the duplicates that come with the DLC anyway), so I contacted Prime Gaming support
  8. Prime Gaming support said that TPH Prime Gaming content is only available on a single TPH install under a single TPH save. The moment you click CLAIM, it can never be reclaimed.
  9. I asked to speak with someone in a higher position who would have the authority to reset the Prime Gaming content because I purchased the new version of the game from Prime Gaming's recommendation on how to get the DLC content.
  10. I was told that the decision to only allow the Prime Gaming content on a single install and under a single save was determined solely by game's developer and publisher and has nothing to do with Prime Gaming, so there is no way that they can reset anything; once CLAIM is clicked, it performs what it should and it is permanently locked out for that Amazon Prime account point-forward.
0Send private message
3 years ago
Aug 7, 2022, 11:33:12 AM

I was completely unaware that there was any Prime exclusive content.

Was this even mentioned on any of the newsletters?


I'm checking my newsletters, and I'm not seeing anything.

I mean, I'm not seeing any newsletter mention of this new community website either (I only registered today, because I happened to check the official website due to the upcoming launch of Two Point Campus, and noticed it was now different, and my log-in was not recognized).


I must say it's incredibly disappointing to miss out on these.

I followed the game since it was announced, I pre-ordered it (like I did with Campus), and bought all DLCs, and I even got promo DLCs like Convention-al Rug, and Jingle Jam Jingle Jimjams (I bought the Yogcast bundle just to get it). Done all community events as well, for the unlocks.


And now, several years later, you make some items exclusive to a certain service, and don't even properly advertise it, so that people get the chance to obtain them?


I'm really hoping you can find an alternative way to make these available through other means.

At the very least, please consider re-running the previous Prime item packs, or make them non-time limited, so that anyone can subscribe, and get them.


I'm hoping this isn't the direction for Two Point Campus.

Can't one buy a game any more, without having to jump through all sorts of hoops to get all available content? I mean, a guy pre-orders a game, subscribes to the newsletters (and follows the game page on Steam, supposedly to be up-to-date regarding new content and promos), and even that is not enough, because certain content is only available through "x" channel.

Updated 3 years ago.
0Send private message
3 years ago
Aug 8, 2022, 10:06:39 AM

Damn that comes off as really scummy. Taking advantage of FOMO especially when you make it so confusing with all these extra things to do is horrible and needs to die off.

Updated 3 years ago.
0Send private message
2 years ago
Nov 11, 2022, 2:49:38 PM

Didn't know there were exclusive items only through prime service... And I just noticed that Campus just released some exclusive items too

0Send private message
0Send private message
?

Click here to login

Reply
Comment

Characters : 0
No results
0Send private message