Logo Platform

Items blocked

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3 years ago
Aug 14, 2022, 9:25:09 AM

I can’t place anything outside as it says items blocked. I’ve gone round every item currently you outside (luckily not too many) and nothing works. There is absolutely no indication as to what this blocked item is. Nothing is in red or has an alert icon. 

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3 years ago
Aug 14, 2022, 10:08:59 AM

Hi Waverlyc, 


Sorry you've come across this bug :( We are working hard to improve item placement and will release a patch as soon as we can. 


Could I please check which platform you are playing on?


Thanks, 

Jo

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3 years ago
Aug 15, 2022, 10:18:55 AM

Switch.


I finally found the issue. I was on Mitton campus and somehow one of my bathrooms had glitched onto ground level so it was being counted as outside and blocked. I deleted the room and recreated it and it resolved.

Not sure how the room managed to go through the floor. Guess that might want checking as it wasn’t like that when I originally placed it and I’m assuming it shouldn’t be able to do it :)

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3 years ago
Aug 15, 2022, 5:39:20 PM

Hello waverleyc!

Thank you for the update! That is very strange the room had changed to ground level, but glad to hear rebuilding it has resolved the issue. We shall look into why the room is moving to the ground floor instead of remaining where it was placed.

Thank you for you patience!
Jax 

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