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PS5 black screen white dot

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a year ago
Aug 15, 2023, 6:54:27 PM

I bought this game, TPC, from the PS store yesterday and I can't get it to work. I've tried turning off 120Hz and all.  


When the game goes to the menu with new game, it locks up if I press square to login and when I press cross on settings. When I go to new game, a cutscenes plays.  But as soon as it's over or i cancel it, the whole screen turns black with a white dot on the left side of the screen while the music keeps playing.

I don’t know what to do. 

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a year ago
Aug 17, 2023, 3:44:19 PM

Hey ecin!

Sorry you're having trouble with loading into the game. Could you confirm the build number? We've recently updated the game and this may have provided a fix for the issue. Please let me know if the issue is still occurring as well. 


Thank you for your understanding and patience!

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17 days ago
Nov 25, 2024, 8:57:55 AM

I have the same problem. It still does not load from the main menu. Tried deleting save data, redownloaded the game, restored licenses, all I get from a new game is a cut scene followed by a black screen and a white dot. All inputs do not work so I have to leave game. I have never come across this in all my years of gaming.


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