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Issues Claiming Rewards from the Code Activation

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2 years ago
May 23, 2023, 3:29:26 AM

Not sure if it's just me. Just found out about the Amazon codes redemption. But I can't seem to redeem the code for the hog logs and cogs. 

The progress bar fills about 1/3rd of the way and then doesn't do anything. Like nothing is saying it's been redeemed or it's invalid. 


Does anyone know anything I can do to redeem the codes that are active right now? Or will it be fixed up soonish? 


Thanks in advance! 

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2 years ago
May 23, 2023, 9:40:25 AM

Hi bsalsa,


Sorry to hear this! 


Could you try claiming the code once more today for me? We recently had some maintenance on the website that may have been preventing codes from going through. 


If it doesn't work, let me know! 


Thanks,


Chizel

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2 years ago
May 23, 2023, 1:40:09 PM
TwoPointChizel wrote:

Hi bsalsa,


Sorry to hear this! 


Could you try claiming the code once more today for me? We recently had some maintenance on the website that may have been preventing codes from going through. 


If it doesn't work, let me know! 


Thanks,


Chizel

Hey Chizel, yep just tried it again and its doing the same thing where it goes about 1/3 of the way and then sorta just does nothing. I've pressed the activate button a few times but still nothing. Thanks for looking into it! Kinda worried about not being able to claim the hog logs cause its so close to the expiration haha. 

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2 years ago
May 23, 2023, 1:53:29 PM

Just wanted to add I'm having the same trouble with both of the current amazon codes right now

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2 years ago
May 24, 2023, 1:33:43 PM

Hi all, 


Sorry about the problems so far!


We have just deployed another fix for this.


Please try and "hard refresh" your browser using ctrl+f5 and then try redeeming the codes again. 


Thanks,


Chizel

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