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Can't get connection to steam

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2 years ago
May 12, 2023, 10:30:31 PM

can't connect my account with steam. 

I already had this, but now it's gone and I'm getting this error:


Ooops, something went wrong.

ERROR_SEGA_STEAM_ALREADY_LINKED


Does anyone have an idea how to solve the problem? Or who I can turn to?

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2 years ago
May 14, 2023, 8:52:04 AM

I had the same issue a while ago with CA, turned out that I linked an account to Creative Assembly that I previously used, since CA has Sega as it's parent organization it caused an issue. Do you happen to have two separate accounts that are somehow linked with a Sega service?

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a year ago
May 15, 2023, 11:04:01 AM

Hi Terael76,


Sorry to hear this!


I have contacted our Tech Team and asked them to look into it.


I'll let you know if I need more information.


Thanks,


Chizel



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a year ago
Aug 8, 2023, 6:17:37 AM

Sorry for being inactive for so long. Vacation, work,... 

I have only this one account. So I can't imagine this is linked to different Games Together account. 

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a year ago
Aug 8, 2023, 9:35:55 AM

No problem Terael76, I hope you had a good time! 


Have you tried linking steam again?


We have put some fixes in that should have solved this problem.


Could you check again and let me know?


Thanks,


Chizel

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a year ago
Sep 11, 2023, 5:30:52 PM

Did you see my DM you ask for? 


TwoPointChizel wrote:

Hi Elmin77,


Sorry to hear this. 


Can you try again and let me know if it still won't work? 


Thanks,


Chizel


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a year ago
Sep 25, 2023, 9:11:42 AM

Here too - ERROR_SEGA_STEAM_ALREADY_LINKED.


As stated in the other thread, my Steam is connected to another SEGA affiliate site, which I assume is causing an error.

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a year ago
Sep 27, 2023, 2:07:47 PM

Hi all,


If you have this issue and you haven't already, please DM me with your Steam ID number so that I can investigate further.


I am speaking regularly with our Tech Team on this issue, and we're working hard to resolve it.


Thanks for your patience,


Chizel

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a year ago
Oct 14, 2023, 8:34:08 PM
TwoPointChizel wrote:

Hi Elmin77,


Sorry to hear this. 


Can you try again and let me know if it still won't work? 


Thanks,


Chizel

I tried and it still doesn't work

I sent my Steam ID in a private message


Updated a year ago.
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a year ago
Dec 18, 2023, 10:11:05 AM

Still an issue for me.


I got an update from TwoPoint staff about 3 weeks ago saying they found a bug that might be the cause and were still looking at solutions.

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a year ago
Dec 18, 2023, 2:16:10 PM

Hi All, 


Sorry that you are still having trouble. 


We are still investigating the issue. I will let the tech team know that you are still un able to connect.


Thanks for your patience,


Chizel

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