For some reason the assistant going in was one I didn't want checking people out in the gift shop (checkmark wasn't ticked). I swapped assistants and it was fine.

absentmindedcat
Newcomer
2 months ago
Mar 7, 2025, 6:44:05 PM
Step by step of the bug
Step 1
Build gift shop in one location
Step 2
Moved gift shop to different location
General information
Category
Sub-category
Gameplay
Features/Mechanics
Platform
Distribution
Game version
Sony
PS5
Hotfix 1.2.176857
In Wailon Lodge I had a working gift shop but I wanted to move it to a better location as the museum changed and expanded. This gift shop that had been perfectly fine suddenly wasn't letting people out and my assistant was just wandering around inside doing nothing. I deleted and rebuilt the gift shop a few times and in different places and the same thing happened. Guests and assistants would go in but get stuck with the assistants just wandering around doing nothing.