Hello,
Sorry to hear this!
So that I can try to investigate your issue further, would you mind sending across your Two Point Museum (TPM) folder and a DxDiag?
To find your TPM folder, follow this navigation path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum. Once located, "Zip" the folder up (right click and you should see the option), then attach it to your bug report/reply. Please let us know which save slot to look in too if that’s where your issue occurs!
Zipping a folder is a way of compressing it into a smaller size. If you don't have an option to do this, you may need to download a program to help. I use one called 7zip which can be obtained here. The top option - ".exe - 64bit windows..." should do the trick.
Thanks,
Chizel
I have encountered a lot of freezes when I am playing the game, it was fine before the 4.0 Update without any freezes. But after the 4.0 update I encountered a lot of freezes. I will list the issues I found
- Game freezes frequently
- When it freezes the background music also laggy
I think those two are the problem that I am facing at the moment. Please fix it because I love this game