Logo Platform
Constant can't reach pop up
Windows
Steam
Reply
6 days ago
May 31, 2025, 1:16:21 PM

Whilst playing the Pebberley Heights museum I am constantly getting the can't reach pop up for mulitple exhibits and even though I have tried rearranging my exhibits many times I'm still getting the pop up even for some exhibits that are outside and surrounded by nothing.

Screenshots
screenshot
General information
Category
Sub-category
Gameplay
Features/Mechanics
Platform
Distribution
Game version
Windows
Steam
Hotfix - 2.0.183395 (Latest)
0Send private message
Were you able to reproduce the bug reported by Quirksome?
Upvote gauge
Investigating
CurrentDev.Username
Dev
TwoPointChizel
Hello, sorry about that! Would you be able to share your save with us to see if we can spot the problem? I've added the steps to do so into the comments below. Thanks, Chizel
Votes
0
Copied to clipboard!
2 days ago
Jun 4, 2025, 3:56:25 PM
Windows
Steam
Hotfix - 2.0.183395 (Latest)

Hello, 


Sorry to hear this! 


So that I can try to investigate your issue further, would you mind sending across your Two Point Museum (TPM) folder and a DxDiag?


To find your TPM folder,  follow this navigation path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum. Once located, "Zip" the folder up (right click and you should see the option), then attach it to your bug report/reply. Please let us know which save slot to look in too if that’s where your issue occurs! 


Zipping a folder is a way of compressing it into a smaller size. If you don't have an option to do this, you may need to download a program to help. I use one called 7zip which can be obtained here. The top option - ".exe - 64bit windows..." should do the trick. 


Thanks,


Chizel


0Send private message
?

Click here to login

Reply
Comment
Basic Information
Please describe the bug you found and what you were doing just before it. You will have an opportunity to share files and screenshots later.
Platform
Windows
Sony
Xbox
Mac
Steam deck
Linux
Title and Description
0 /100

Characters : 0
No results
0Send private message
continue