​Hello, 

Sorry to hear this! 

So that I can try to investigate your issue further, would you mind sending across your Two Point Museum (TPM) folder and a DxDiag?

To find your TPM folder,  follow this navigation path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum. Once located, "Zip" the folder up (right click and you should see the option), then attach it to your bug report/reply. Please let us know which save slot to look in too if that’s where your issue occurs! 

Zipping a folder is a way of compressing it into a smaller size. If you don't have an option to do this, you may need to download a program to help. I use one called 7zip which can be obtained here. The top option - ".exe - 64bit windows..." should do the trick. 

Thanks,

Chizel