Hi, No not 100% but close to 90% if it helps!
It seemed to occur from day one regardless of how "busy" a museum was. I plan to remove and fully re-isntall the game tonight. If it occurs again after this I will try and get a video of the issue occurring if it helps!
Hey,
Thanks for the added info! We're investigating so hopefully we'll figure something out soon!
Chizel
Sorry for the delay, I have now re-installed the game fully and the issue re-occurs. I have a full video of what happens now if it is of any help. The file is 210MB so let me know the best way to get it to you if you can make use of it!
Thanks again for a great game and the fantastic support!
Figured out how to shrink the video sorry!
Hi All,
On the Xbox Series X the game seems to partially crash when the system comes out of sleep or when being restored via Xbox quick resume. The game itself is functional where I can move around the map, access the menu and even save (Thankfully). I can even move objects around and change the building but the staff and customers are all static as if the game itself is paused.
I have paused and un-paused and waited up to 30 minutes to see if the game moves again but it never restores unless I quit, save and go back to the museum (Do not need to fully quit the game, just back to the menu).
Nothing unusual about the Xbox itself, is on standard version build and using internal storage.
I also own the game on Steam and have never seen this issue on PC when recovering from standby on the PC