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On sandbox mode, I’ve got a 4 star museum on memento mile but I’m now fast losing money and getting no new guests as they are trapped in one of the staircases that generates guests. No one can get in or out and they are all just stood in there incredibly unhappy and unable to make it to the museum.
I have tried resetting several times and setting them all as thieves to see if that would get them moving but I’ve had no luck