Hello, Sorry to see this!
It was an issue we thought was fixed in an update a while ago. It looks like you are on 1.2.178466 according to your logs - to check, look in the top left corner of the main menu after loading.
So that I can try to investigate your issue further, would you mind sending across your Two Point Museum folder? To do so follow this navigation path in file explorer: C:\Users\<username>\AppData\LocalLow\Two Point Studios\Two Point Museum. Once located, "Zip" the folder up (right click and you should see the option).
Zipping a folder is a way of compressing it into a smaller size. If you don't have an option to do this, you may need to download a program to help. I use one called 7zip which can be obtained here. The top option - ".exe - 64bit windows..." should do the trick. Once zipped up, you can attach it to your reply.
Thanks,
Chizel
The museum map says I have 400 guests. The total once I open the level says just under 100 but I'm making no money. When I click on the guests names, most have 0 health and it takes me to an area in the water where hundreds of them apparently are! Patch number 1.2.17856 (not listed above).