I'm in Memento mile museum, I'm at the part where you send surveys to get botany exhibits. I opened a new museum area and placed a 2nd gift shop, but now my 1st gift shop - which is in the original museum, never seems to be staffed. Are we not allowed/supposed to have two separate gift shops? or is this a bug?

Thank you :) 

Hello Eiryndul! 

Would you be able to confirm the following for me? 

- Is there enough Assistants available? Are any looking for work when they could be working in the first giftshop?
- If you close the second giftshop, do they start working in the first giftshop without issue? Do they return to the second giftshop if it is reopened? 

Thank you for your patience!

Jax

Hello Jax!

There are enough assistants available (2-3 not doing anything instead of working in the gift shop) I fired and hired as well. I had set them to 2 workers just in case that was the issue, the spare assistants will just wander around the museum picking up rubbish etc. instead of working at the shop. I deleted the first giftshop and things went back to normal. I haven't had a chance to rebuild it and see if it all works again. I'm not sure how to 'close' a gift shop other than deleting it?
Hope that helps!

Hi! I am experiencing the same issue - staff won't work at my first sovenir shop. They will attend my second shop, but won't stay at the first one (register or restock) even if dragged inside (sometimes states, invalid location). 

I tried:

Removing the segmentation and reapply

Removing task assignment checkboxes and reapply

Removing the sovenir shop and rebuild

but issue remains.

I rebuilt the gift shop and they wouldn't work there.

Not sure if this is part of the same issue, or a separate one. But I removed the rebuilt gift shop and built a cafeteria there, for some reason no-one wanted to work their either. I'm assuming its an issue with staff as I had one who could work there just wandering about the museum (like previously with the gift shops) doing the same loop. She wouldn't work anywhere if I picked her up and popped her into a room or a spot (where normally they would take over from someone) So I again fired a staff member and re-hired and the new person started working at the Caff straight away. The worst thing about this is that you then have to wait for a staff member to level up and skill up to replace one that you already had there and was potentially a member you used for certain expeditions..

Hello!
Chiming in on this thread because I, too, was experiencing this bug. I bought the second plot in Momento Mile (to the right of the first, default building) and decided to rebuild my museum there. I repurposed the original building as a "staff-only" building for staff that only go on expeditions. To achieve this, I used zones (one zone for the staff-only building, one zone for the museum). My gift shop was the only area of the museum that was buggy, staff would REFUSE to work there, even when I manually put them there, made gift shop tasks their only assigned jobs, and hired new staff just to work there.
This is when I discovered that new staff would work there just fine, and the key was that they weren't assigned to any zone.
So, in summary, for whatever reason, staff will refuse to work at a Gift Shop if the employees are assigned to a zone. Once I unassigned the assistants from the zone, they were working in the gift shop with no issues.
For the Devs, I would look into what could be causing a conflict between zone assignments and gift shop job assignments!
Hope this helps!

i can confirm the issue and opened a bug report: BUG