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Game crashes and all progress is lost (Windows)
Windows
Steam
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5 months ago
Mar 3, 2025, 3:19:46 AM

The game crashed and all of my save data is gone. It just exited to Windows desktop. I opened the game back up and had to start from scratch. The game was saving just fine earlier today. I was able to turn off the computer, turn it back on hours later and play. Now all my progress is lost.

Step by step of the bug
Step 1
Nothing specific happens. The game just exits to desktop randomly during normal gameplay.
General information
Category
Sub-category
Crashes
Crashes
Platform
Distribution
Game version
Windows
Steam
1.2.176269
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Were you able to reproduce the bug reported by cbigg?
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TwoPointJax
Hi cbigg, Thank you for the update, let us know if you have any further issues. Thank you!
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5 months ago
Mar 3, 2025, 1:11:49 PM
Windows
Steam
1.2.176269

Hello! 


We've had a look at your crash dump now and can see that it's a problem with Graphics drivers 


(for reference > qcdx11arm64xum.dll!00007ffa67fb4070() Unknown) 


Our first suggestion in these cases if to update your Graphics drivers - please see general troubleshooting for info on how to do this.  https://community.twopointcounty.com/two-point-studios/two-point-museum/forums/9-welcome-info/threads/2201-bugs-general-troubleshooting?page=1#post-7578


Let us know how you get on! 


Many thanks, 

Jo 

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5 months ago
Mar 4, 2025, 4:07:03 AM
Windows
Steam
1.2.176269

Although I had the latest official video driver before, I went ahead and downloaded the latest Beta video driver and it seems to have fixed my issue. Thanks for looking into this for me.

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